Recruitment


Information Desk Assistant – Knights Nags Hall

Knights is a customer-focused Independent Garden Centre business based in the Surrey Hills. Our information desk has become an important point of first contact for visitors to our Nags Hall Centre.  

As a part time Information Desk Assistant you will work as part of the Customer Services team to get our customers the information they need over the telephone, by email, and in person. You will also be involved in the selling of products within the garden centre particularly within our busy outdoor leisure departments and you will maintain and process special orders for customers. 

Although this is a role primarily based at the information desk, there will be a need to demonstrate products within the outdoor living departments and potentially beyond. 

Weekend work will be part of their post, with most of our staff working alternate weekends, but it may be possible to work every Sunday instead. 

The ideal candidate would:

  • -Be approachable, professional and organised with a willingness to help
  • -Have a good level of IT literacy, to allow the looking up of products on our stock management system, responding to emails, and the production of basic signs.
  • -Have some knowledge of garden products and a willingness to learn more
  • -Be able to keep their work area clean and tidy
  • -Be willing to learn  
  • -Be able to maintain a calm friendly manner, even whe the centre is very busy
  • -Apply an understanding of health and safety in line with Knights' company policy   

Experience in the garden centre indsutry, or of working with the public would be an advantage. At the same time, we are particularly keen to employ people who see garden centres and horticulture as a career choice and would welcome applications from new starters or career changers who are keen to gain knowledge and experience in the industry. We are working to increase the amount of training available to our staff and want our team members to have the right mindset to benefit from this. 

The following hours are available: Tuesday 9-5, Friday 9-5 and alternate saturdays 8:30-5:30, Sunday 9-4:3

There is a degree of flexibility in day length, but we expect a weekday will be 9:30-4 at a minimum. Pay will be at national minimum wage. 

If you feel you are the right person for the role please send you CV with covering letter detailing your relevant experience to:

Richard Knight
Knights Nags Hall 
Oxted Road
Godstone
Surrey
RH9 8DB

Alternatively please email us at: richard@knights-centres.co.uk

Closing date 25th June 2019


Customer Services Assistant (Tills)– Knights Nags Hall

Knights is a customer-focused Independent Garden Centre business based in the Surrey Hills. Our till points are often the only place our customers interact with a member of staff. As such our till team have a critical job to perform.  

We are looking for a staff member with some experience of working in a customer-facing role to work primarily at out tills. The job will involve processing transactions on our modern touch-screen tills and working with other team members to keep the hill-hall clean, tidy and engaging. 

In addition, the postholder will be expected to answer customer questions both face to face and on the telephone and to help customers to their cars with their purchases. There is an expectation that till staff will help in other departments when the tills are quite, for example in putting stock out or keeping the centre tidy. 

Weekend work will be part of their post, with the expectation that the appointee would work   alternate weekends. One day a week is likely to be a later shift, finishing at 7pm. 

The ideal candidate would:

  • -Be approachable, professional and organised with a willingness to help
  • -Be able to work quickly and accurately, particulary during peak periods
  • -Have some knowledge of garden products and a willingness to learn more
  • -Be able to keep their work area clean and tidy
  • -Apply an understnading of health and safety in line with Knights' company policy
  • -Be trustworthy, particularly when handling money.  

Experience in the garden centre industry, or in a similar role would be an advantage. At the same time, we are particularly keen to employ people who see garden centres and horticulture as a career choice and would welcome applications from new starters or career changers who are keen to gain knowledge and experience in the industry. 

We are working to increase to amount available to out staff and want our team members to have the right mindset to benefit from this. In the past keen till staff have moved on to work in our garden shop and outdoor plant departments. 

The following hours are available: Monday 9-5, Tuesday 9-5, Thursday 9-5, Friday 9-5 and alternate weekends 8:30-5:30 Saturday, 9-4:30 Sunday. One weekday would be an 11-7 shift. 

If you feel you are the right person for the role please send you CV with covering letter detailing your relevant experience to:

Richard Knight
Knights Nags Hall 
Oxted Road
Godstone
Surrey
RH9 8DB

Alternatively please email us at: richard@knights-centres.co.uk

Closing date 25th June 2019


Outdoor Plant Sales Person– Knights Nags Hall

This is the ideal opportunity for an experienced/enthusiastic plant sales person to work within our plant area at Knights Nags Hall 

We require someone who is passionate about plants and enjoys working as part of a team.

This is a part-time or full-time role. Full training and support will be given in order to develop or acquire the knowledge to assist our extensive and varied customer base. 

Key Responsibilities include:

  • -Communicating your love of plants to our customers
  • -Ensure the highest care of all the plants in the department
  • -Processing customer orders
  • -Supporting other staff as and when required

In order to succeed in the role, you must:

  • -Be able to communicate confidently with people at all levels
  • -Be organised, effective and able to manage multiple tasks
  • -Have previous retail sales, customer service, plant industry experience

If you feel you are the right person for the role please send you CV with covering letter detailing your relevant experience to:

Richard Knight
Knights Nags Hall 
Oxted Road
Godstone
Surrey
RH9 8DB

Alternatively please email us at: richard@knights-centres.co.uk


Chef De Partie– Knights Nags Hall

We currently have an exciting opportunity for a chef to join our team in our award winning restaurant inside Knights Garden Centre Nags Hall

'The Walled Garden’ is a 130-cover table service restaurant serving a creative cuisine. The Kitchen uses fresh local produce, all cuisine is prepared daily, and menus change according to the season.

The successful applicant will ideally have experience working in a busy kitchen, be methodical, organised and have a common sense approach to work. This role involves general cookery knowledge and assisting the Head Chef with everyday kitchen tasks.

This part-time or full-time role is rewarding opportunity with a favourable work and family life balance, and good rate of pay

If you feel you are the right person for The Walled Garden Restaurant please send you CV with covering letter detailing your relevant experience to:

Richard Knight
Knights Nags Hall 
Oxted Road
Godstone
Surrey
RH9 8DB

Alternatively please email us at: [email protected]